FERNANDO CHIROPRACTIC AND WELLNESS CENTER, LLC

Jeff Eisele

★★★★★2 years ago

My son went to this office to be treated. he called to make another appointment but since the doctor does not know how to bill insurance companies. he never allowed him to make another appt. We called the Dr. Fernando so many times- he never answered the phone, never return phone calls. Reason for not rebooking my son is because Dr. Fernando does his own billing. he does not how to bill insurance companies therefore the insurance payment was never made to him. I had to email him instructions on how to submit claims. Then Dr. Fernando sends another email threatening us to be sent to collections a couple months later, stating he is unable to get a hold of the Insurance for payment. Of course he does not call and this is a lie. one simple phone call to the insurance company showed Dr. Fernando was contacted by the insurance and they settled the services for an agreed amount. Since Dr. Fernando has a lack of billing knowledge, he obviously did not do any follow up. A payment was sent to him during this whole time for the agreed amount between him and the insurance company. I would be very careful with this office unfortunately we were informed about his office once this whole situation came about.